Frequently Asked Questions

Yes! Our shipping services remain open despite the COVID-19 outbreak and regulations.
Once you have placed your order, we will send you a confirmation email to track the status of your order.
We can only change orders that have not been processed for shipping yet.
You can purchase on our website using a debit or credit card. We additionnaly offer support for Paypal, Amazon Pay, Apple Pay, and Google Pay.
Once you’ve placed your order, it usually takes 24 to 48 business hours to process it for delivery.
Currently not available due to COVID-19.
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Considering Express shipping is not available at the moment, all Standard orders will be delivered within 5-15 business days due to COVID-19. More information can be found on our shipping policy.